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leaf headband gold headdress
Description
Shipping
At Symerton.com, we’re dedicated to ensuring your shopping experience is smooth, transparent, and dependable. This Shipping Policy outlines how we handle processing, packaging, and delivering your orders — whether local or international.
ORDER PROCESSING All orders placed on Symerton.com are processed within 1–3 business days, unless otherwise specified. Orders placed after 5 PM (local time) or on weekends/holidays will begin processing the next business day.
SHIPPING LOCATIONS We currently ship to the following regions:
United States
Canada
United Kingdom
Australia
Europe (selected countries)
Asia and Middle East (selected countries)
If your region is not listed at checkout, please contact our support team for shipping confirmation.
SHIPPING METHODS & ESTIMATED DELIVERY TIMES | Method | Delivery Time (Est.) | |----------------------|---------------------------| | Standard Shipping | 7–15 business days | | Expedited Shipping | 5–10 business days | | Express Shipping | 3–7 business days |
Note: These are estimated times only and may vary due to customs clearance, weather delays, or local courier schedules.
SHIPPING FEES Shipping costs are calculated at checkout based on package weight, dimensions, and destination. Occasionally, we offer free shipping promotions for qualifying orders.
TRACKING YOUR ORDER Once your order ships, you’ll receive an email with tracking information. You can also track your order through our “Track Your Order” page.
ADDRESS ACCURACY Please double-check your shipping address at checkout. We are not responsible for delivery issues due to incorrect or incomplete addresses.
CUSTOMS, DUTIES, & TAXES (INTERNATIONAL ORDERS) International shipments may be subject to customs duties or import taxes. These fees are the responsibility of the customer and vary by country. Symerton.com is not liable for delays caused by customs processes.
LOST OR DAMAGED PACKAGES If your order is lost in transit or arrives damaged, contact us immediately at support@symerton.com. We will assist with claims and, if eligible, send a replacement or issue a refund.
DELIVERY ISSUES We are not responsible for packages marked as "delivered" by the carrier. If you believe your package was misdelivered or stolen, please contact the courier and notify us right away.
DELIVERY DELAYS While we strive to meet all estimated delivery times, delays may occur due to high volume, weather, pandemics, or carrier issues. We appreciate your patience and will do everything possible to keep you updated.
PRE-ORDER ITEMS If an item is marked as a pre-order, the shipping timeline will be noted on the product page. Pre-order timelines are subject to manufacturing and shipping delays.
CONTACT US For any shipping-related questions, concerns, or assistance, please contact: Email: orders@symerton.com
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